Cópia de Personalised tip pen with bullet imitation

Due to the nature of our products, we do not accept returns of items that have been opened, used, or show signs of use.

If the product is received defective, damaged during shipping, or incorrect in relation to the order placed, the customer must contact us within 14 days of receipt for evaluation and possible replacement or refund.

Returned products must be in their original condition, showing no signs of use, and with the original packaging intact.

To request assistance related to an order, please contact us at cicatrizesforensespt@gmail.com